In March 2019 Councillors agreed a £30 charge for the collection of brown bins containing garden waste.
We have written to households on a brown bin route to inform residents of the change.
From 1 September, brown bins containing garden waste will only be emptied if they display a valid garden waste permit. During busy times it could take 21 days to receive your permit, we recommend you sign up in time for the September start date to get the full benefit of the permit.
Please note that there is no charge for using your brown bin for food waste only and your brown bin collection day will not change.
Your garden waste collection permit:
- Is valid from 1 September 2019 until 31 August 2020.
- Costs £30 regardless of when in the year it is purchased.
- Will have your address on it.
- Cannot be transferred to another property.
- Will not be refunded if you move house.
You can continue to use your brown bin for food and garden waste free of charge until 31 August 2019. Please be sure to put your brown bin out for collection before 31 August if it contains garden waste and you plan to use it only for food waste from 1 September.
Your permit will be mailed to you within 21 days of your application and payment. When you receive your permit you should attach it to your bin before putting it out for collection. Please follow the instructions on the reverse of the permit which show you how and where to attach it to your bin. The permit is durable, tamper proof and will have your address on it.
You will only need to pay the charge if you choose to use the garden waste service. You will not have to pay the charge if you only use your brown bin for food waste. We are required to provide a free food waste collection and that will continue.
Please read our garden waste collection terms and conditions.
What you can recycle in your brown bin
From 1 September, you can recycle the following if you subscribe to the garden waste collection service:
- Food waste
- Garden waste
- Flowers including Rhododendrons
- Grass cuttings
- Hedge trimmings
- Small branches, bark and twigs
- Weeds but not Ragwort or Japanese Knotweed
What you can't recycle in your brown bin even with a permit
- Himalayan Balsam
- Giant hogweed
- Pet food
- Household waste
- Food packaging
- Plastic bags or black bags
- Oils or liquids
- Large branches
- Fence panels, posts or treated wood such as trellises
- Flower pots, seed trays or plastic plant labels
Support for non-digital residents
Garden Waste permit applications can only be made online. You can ask someone to apply on your behalf, for example a support worker, friend or family member.
If you prefer to apply yourself but do not have internet access at home, you can visit your local library to use one of the self-service computers to apply online. If you require dedicated support from us to apply, we can offer a face to face appointment where someone will be there to guide you through the online form. Appointments take place at our Customer Service Centre, Marischal College, Monday to Friday 9am – 5pm or at some local Customer Access Points. You can book one of these appointments by phoning our Customer Contact Centre on 03000 200 292.
Frequently Asked Questions