COVID-19 - Impact on waste and recycling services

If you have coronavirus symptoms you should put used tissues in a separate bin bag, tie it securely and leave it for 72 hours before putting it into their wheelie bin.

 

Household waste and recycling centres

Three household waste and recycling centres will reopen 1 June and will operate on a reduced service in response to COVID-19. 
 
The Scottish Government has announced a relaxation of COVID-19 restrictions and from 1 June, visiting a Household Waste and Recycling Centre will be a reasonable excuse to leave home. With that in mind, you should only make a trip if your waste cannot be stored safely at home and no alternative disposal options are available.   
 

  • The following restrictions are necessary to protect staff and public, adapt to changing circumstances and deliver essential waste service with reduced resources. 
  • We’re opening three sites at this time at Hazlehead, Bucksburn, and Tullos to allow visitors and staff to comply with social distancing 
  • The three sites will operate on normal summer opening hours from 10am to 7.45pm from Monday to Friday, from 9am to 7.45pm on Saturdays and Sundays. The Tullos site is closed on Wednesdays
  • We’re only accepting household general waste, non-electrical bulky waste, garden waste and cardboard. No other materials are being accepted at this time 
  • Remember to take ID with an address such as a driving licence or bill with you 
  • One person per vehicle – staff won’t be able to help unload items 
  • Expect queues, especially in the morning 

 
Circumstances, restrictions and guidance may change. You should check the website for up to date information before making a trip to a Household waste and recycling centre.  

 

Frequently asked questions

More information is available in our frequently asked questions below:

Hazlehead, Bucksburn, and Tullos Household Waste and Recycling Centres will operate from Monday 1 June on normal summer opening hours, from 10am to 7.45pm from Monday to Friday and from 9am to 7.45pm on Saturdays and Sundays. The Tullos site will however be closed on Wednesdays. 

Always check the Council website for the latest information before travelling to a recycling centre. 

 Sites will only open where it is considered safe to do so. It is not considered safe to open the site at Bridge of Don at this time. Demand is expected to be high when the sites first open, with queues likely, and the Bridge of Don site is accessed directly off busy main road where extensive queuing could be hazardous.  

Dyce recycling centre is now close permanently as agreed at the Council’s budget meeting in March.  

To adhere with physical distancing rules, there are a number of changes to the way the sites operate:  

  • A limited number of cars will be allowed on site at any one time.  
  • Vans and trailers will not be accepted to reduce unloading times, to lower traffic congestion and keep staff and residents safe.  
  • Traffic will be managed at each site to keep everyone safe. Congestion will be kept as low as possible at each site and you may be asked to return another time if it is too busy.  
  • Only one person per vehicle is allowed unless you are a blue badge holder. 
  • New signage will be displayed outlining that residents should maintain a minimum 2m distance between all those on site.  
  • Staff are not able to assist you with unloading your waste so please only bring what you can safely carry on your own.  

Only one person per vehicle is permitted unless you are a blue badge holder and then you can bring a passenger to unload your waste if required.   

As staff cannot help you unload please only bring to site what one person can safely carry.   

No. Large vans or trailers are not permitted for now. The sites are expected to be busy when they reopen and banning larger vehicles will allow more vehicles to access the sites.   

No, pedestrian access is not permitted at any time.  

No. This is to ensure that physical distancing measures are observed. Visitors are asked only to bring what they can safely deposit in the skips themselves. If for any reason you need to speak to staff during your visit, please wave to get their attention and keep 2m distance at all times.  

The range of materials accepted at the site at this time is restricted to household general waste, non-electrical bulky waste, garden waste and cardboard. No other materials are being accepted at this time. The range of materials accepted at the sites is reduced to accommodate physical distancing measures on-site and help reduce queueing traffic by minimising visiting times and maximising the number of vehicles through the sites. 

There are disposal outlets for other recyclables – either via the kerbside collection and/or local Recycling Points at supermarkets, shopping centres and other convenient community locations. 

You should keep them for now. Store them safely at home until they are accepted at the recycling centres.  

If you have something you cannot manage yourself, you could book a bulky uplift.

Please do not leave anything next to bins either on street or at recycling points. 

No. White goods (e.g. washing machines, fridges etc) are not accepted just now. Check if your electrical goods supplier will remove and recycle your old item when they deliver your new one. Many do, although they may charge a fee. Alternatively, you could book a bulky uplift. 

Do not bring waste at any time which has been used when Coronavirus symptoms have been present i.e. used tissues, wipes etc. This should be kept separately, double bagged and left for 72 hours before placing in your household bin.  

No, commercial waste cannot be disposed of at Household Waste Recycling Centres at any time. This is a breach of the site licence and it must be disposed of via a licensed waste operator/site.  

Due to the restrictions imposed during the Coronavirus crisis we are unable to say when or if sites will open “normally” as they used to.  We will continue to review the situation in line with Government guidance and work to ensure that our sites are operating as fully as possible within the safety guidelines that are required to keep staff and site users safe. 

Garden and food waste collections (brown bins) were temporarily suspended in order to understand how the Council can deliver services whilst following the measures imposed by the UK government. Brown bin collections restarted from 6 April on a reduced frequency. 

No decisions regarding refunds will be taken until the impact of any changes is fully understood.

It is difficult to predict the future impact of coronavirus and whether any further changes to services will be necessary. 

Please visit our COVID-19 webpage for updates or follow us on Facebook or Twitter. Please help us by sharing this information with family, friends and neighbours, especially those who are unable to get updates online. 

  

No, the permit must be attached to your bin for garden waste to be collected. Crews will only collect garden waste from your bin if a permit is attached. 


Would you like to give feedback about the website?