ImportantWe are currently experiencing issues with our telephone payment system which we will resolve as soon as possible.  In the meantime, you can still pay online. Online Planning Register - a system upgrade is scheduled for 27 and 28 March 2024. During this time customers will be unable to access the online planning register to view or comment on planning applications.

Using your online account

You can use your online account to make and manage requests for a range of Council services. 

Please choose one of the links below if you need help with setting up or using your online account. These pages will give you more information to help you access our online services. 

Register for an online account

Log into your online account

Problems with Usernames & Passwords

Completing an online form 

Problems receiving emails with updates on your requests

Get help with using our online services 

We hope you will find there instructions clear and easy to understand. If you think we can improve the instructions, please visit the Your views and suggestions page to let us know.

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