ImportantWe are currently experiencing issues with our telephone payment systems. We are trying to resolve this as soon as possible and apologise for any inconvenience. Online Planning Register - a system upgrade is scheduled for 27 and 28 March 2024. During this time customers will be unable to access the online planning register to view or comment on planning applications.

Fair Trading

Fair Trading

Trading Standards enforces a broad range of legislation which ensures that goods and services are described truthfully. Fair Trading covers a wide area of consumer and business protection law including misleading descriptions of goods and services, hallmarking, pricing practices, and unfair contract terms.  

Consumer

If you would like to report concerns regarding unfair trading or require advice on your consumer rights please contact Advice Direct Scotland.

This will be passed to Trading Standards for further investigation where appropriate.

Business

Please visit the Business Companion website for more guidance on fair trading law compliance.

If you are a business and would like further advice in relation to fair trading law, then you can contact Trading Standards.   
 

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