ImportantOnline Planning Register - a system upgrade is scheduled for 27 and 28 March 2024. During this time customers will be unable to access the online planning register to view or comment on planning applications.
ImportantWe are currently experiencing issues with our telephone payment system which we will resolve as soon as possible.  In the meantime, you can still pay online. 

Contact us: Waste and Recycling

Online

Many of our services are available online. 
Check bin collection days
Arrange collection of a large item
Report a missed bin collection
Purchase a garden waste collection permit
Report an overflowing communal bin
Request an additional or replacement bin
Book a bulky uplift
Get help putting your bin out

If you have an enquiry regarding any of the following, you can complete the online form:

  • Report damage to an Aberdeen City Council bin store.
  • Request a change your waste bin service.
  • Report damage to property caused by a waste vehicle or bin.
  • Received a letter regarding my assisted collection service.
  • Received a letter regarding an additional waste bin.
  • Request a change to the size of a waste and recycling bin.
  • Order waste and recycling bin stickers.
  • Request to become a caddy liners distributor or order more boxes of liners for distribution.

You will be given an option to be kept up to date with your query, if you have an account and are signed in or if you wish to register for an account, we can use the details you provide to contact you.

Contact us

The quickest way to submit an enquiry to us is by using the forms above, however for other ways to get in touch, visit our contact us page.

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