Business waste
Business or charity organisation must separate their waste for disposal under the Waste (Scotland) Regulations 2012. This means separating paper, cardboard, glass, plastic and metals for recycling.
Businesses that sell, prepare, process, or distribute food, and produce more than 5kg of food waste each week must recycle this too.
Businesses must hold waste transfer notes to record a full description of waste collected by a contractor. Your waste contractor can provide this on an annual basis. Waste transfer notes should be kept for at least two years.
Visit Dealing with your Business Waste for advice on your duty of care.
Collections
The Council has a range of options for business waste collections. Bins are available to hire or buy and range in size from 140L to 1280L. We currently provide the following collections for businesses:
You can contact the business waste team for enquiries relating to:
- Contract enquiry.
- Missed collection.
- Payment query.
- Bioliner requests.
- Special events collections.
Keep us posted
If you are a commercial customer of Aberdeen City Council please keep us informed of any changes to your circumstances which may impact on your waste and recycling collections including temporary closures or a change to operating hours.
Failure to advise us of any closure in advance may result in continued attempted waste and recycling collections and invoices issued.
Trade bulky uplifts
We provide a trade bulky uplift service for businesses who have large waste items. There is a charge for this service.
For more information or to arrange a collection please contact our corporate call centre on:
- 03000 200 292 (Option 4 then 1 for waste)
We cannot collect hazardous materials or Waste Electrical and Electronic Equipment (WEEE) such as computer equipment, heaters, fridges. It is your responsibility to dispose of WEEE correctly in order to comply with regulations.
To find out how you can dispose of WEEE, visit the SEPA website or download a copy of SEPA's WEEE disposal guidance.
Visit our reuse facilities map to find out more about reuse options.
Missed Collections
We will do our best to return for missed bin collections, however we do not normally return for bins that have not been put out or if they were inaccessible.
Before reporting a missed bin please make sure:
- Your bin was out by 7am.
- Your bin was presented on the correct collection day.
- Your bin lid was closed. We will not normally empty overfilled bins or collect bags of waste left next to bins.
- Your bin contains only the correct materials. Incorrect materials will need to be removed from the bin before the next collection.
- You report the missed collection within 24 hours.
If your bin has not been collected for any of these reasons we may not be able to return until your next scheduled collection day.
To report a missed bin collection, use the enquiry button below.
Once reported please keep the bin out until we return to empty it, which may be the following day.