ImportantWe are currently experiencing issues with our telephone payment system which we will resolve as soon as possible. In the meantime, you can still pay online.
Top Tasks
Information for council tenants
- Preparing for your tenancy
- View your rent account
- About your rent
- Tenant and resident participation
- Exchanging your Council home
- Council housing: customer satisfaction surveys
- Applying for landlord consent to make changes to your home
- Garden maintenance
- Energy efficiency: Council tenants
- Home contents insurance
- Ending your tenancy
- Report abandoned or sublet Council houses
- Housing (Scotland) Act 2014
- Pet ownership
- Housing upgrades 2021/2022
- Replace lost keys
- Furniture leasing scheme
- Tips to prevent Condensation, Damp and Mould
- You and Your Common Room - A guide for Tenants and Residents
- Choice Based Lettings
- Community-Led Walkabouts
- RAAC Housing
- 2023 Rent Consultation
Home energy efficiency
Multi-storeys
Property Factoring
Other information
- Housing Benefit
- Apply to the Scottish Welfare Fund
- Local Housing Allowance
- Local housing strategy
- Housing land audit
- Substandard housing in the private sector
- Strategic Housing Investment Plan
- Advice and information for empty home owners
- Communal housing repairs
- New council houses
- Tips to prevent Condensation, Damp and Mould
- Domestic Abuse Council Housing Policy
- Housing Need and Demand Assessment
Notification
Aberdeen City Council has updated and improved its existing Housing Online portal. You can:
- Check your rent account at any time
- Make rent payments
- Get housing advice
- Apply for a council house
- Update your contact information
To access any of these services you need to re-register your online account.