Working in a complex and demanding situation can be stressful for operational staff. Regular support and supervision from appropriate line management should be provided to support frontline staff involved. The Hoarding Support Checklist is a tool which may be used for this purpose (see Appendix 11).
Appropriate and specialist self-neglect training may be accessed, where this is relevant to the role.
Unpaid carers
Unpaid carers may self-neglect because of their caring responsibilities. Workers should be aware of the impact that caring for a vulnerable person might have on the carer and ensure that an Adult Carer’s Assessment is carried out and appropriate support offered.