Frequently Asked Questions
With the easing of Covid-19 restrictions, the safety of our visitors and staff continues to be our top priority. We’ve put together answer to some questions we think you may have. If there’s anything else you’d like to know please email us using the contact form or call 03000 200 293.
What safety measures are in place?
A range of safety measures are in place to ensure that the Maritime Museum is a welcoming and safe place for visitors and staff, in line with Scottish Government guidance. This includes:
- Enhanced cleaning
- Hand sanitising stations throughout the building
- Additional COVID-19 health and safety training and provision for staff
- Test and Protect check-in
Please do not visit the Museum if you or anyone in your household has Covid-19 symptoms.
During your visit we ask you to:
- Wear a mandatory face covering, unless you are exempt. Children under 12 do not need to wear a face covering.
- Use the hand sanitiser provided
- Wash your hands often and for a minimum of 20 seconds
What about Test and Protect?
To support NHS Scotland’s Test and Protect service we are recording the name, contact number and date of visit when you scan the QR code at the door and will be kept for 21 days. It will be used to enable NHS Scotland and statutory partners to contact anyone who has visited Aberdeen Art Gallery around the same time as someone who tests positive for coronavirus. Contacting people who might have been exposed to the virus is an important step in stopping the spread.
Do I need to wear a face covering?
In line with Scottish Government guidance, face coverings must be worn inside the building, unless you are exempt. Children under 12 do not need to wear a face covering.
Should I book my visit in advance?
No, we don’t operate advance booking, but we ask you to scan the Check-in Scotland QR code when you arrive.
To support NHS Scotland’s Test and Protect service, contact details for each household will be kept securely for 21 days in line with data protection legislation
What are your opening hours?
Can I bring a group?
Yes, there is no restriction on visiting as part of a group.
To speak to a member of our Learning team about school visits please email Learning@aagm.co.uk
Can I park my car at the Museum?
There’s no on-street parking at the Museum, but the NCP car park is nearby on Shiprow.
Getting to the Museum by bus
City Centre: Bus stops | Aberdeen City Council
Blue Badge parking
City Centre: Blue badge parking | Aberdeen City Council
What do I do when I arrive?
Please scan the Check-in Scotland QR code.
Will there be queues?
There may be a short wait while visitors ahead of you check in.
How long can I stay?
You can arrive at any time and stay as long as you like (but we’ll ask you to leave at closing time!)
Are there any special exhibitions, events or guided tours?
Not at the moment, but we’re opening a new display in late summer 2021, supported by the Friends of Aberdeen Archives, Gallery & Museums, which looks at energy, work and people.
Are the toilets and baby changing facilities open?
Can I use the lift?
Can I borrow a wheelchair?
We have one wheelchair available to borrow. It will be cleaned after every use.
Does the museum have a café?
We are sorry but there is no café at the Maritime Museum but you are welcome to use our picnic area during your visit.
Does this museum have a shop?
Can I bring a school or HE / FE group?
To discuss your visit please get in touch with our Learning team by emailing firstname.lastname@example.org
For venue hire questions please email email@example.com