Frequently Asked Question


I put £10 worth of petrol in my car and the gauge didnít move as far as it normally does. Is the pump giving short measure?


All petrol pumps are tested before being used by the public and sealed to prevent them being tampered with. Petrol pumps are also routinely checked for accuracy by Trading Standards Officers. However, this situation may have arisen due to one of the following:-

  • the price per litre has increased since you last used the garage, or
  • your gauge may be faulty or inaccurate, or
  • since the pump was last checked it may have developed a fault giving you short measure.

If you still think there is a problem with the pump then please remember to record the pump number, grade of fuel and the time and date it was used before contacting the Trading Standards Service.