Frequently Asked Question


Who is eligible for the community alarm service?


Following an assessment of need (which will take account of your health and social circumstances), we will decide whether or not to provide a community alarm service. We can provide an alarm if you: have an illness, are frail or have a disability which limits your ability to live at home alone; have been in hospital and need some extra support when you come home, perhaps temporarily; and have someone caring for you who needs extra support. If we feel the community alarm could help you to stay at home, we will provide the service and then regularly review your needs.