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Missed Bin Collections

Did we miss your bin collection?

We do our very best to pick up all collections. All bins and recycling containers should be at the kerbside by 7am on the collection day. If you put your bins or containers out and they were not collected, please see the relevant table below for the possible reason for this.  

Black wheelie bin for landfill waste

Your black wheelie bin might not have been emptied because:  What to do
It was too heavy for the crew to move or for the mechanical vehicle hoist to lift.                                           Please remove some material from your bin before arranging another collection. You can take any extra waste to one of the  Recycling Centres or put it out in the bin on the next collection day.  
There was wet material stuck to the inside of  the bin. The crew may have emptied your bin, but left you a tag to let you know there is wet material stuck to the inside.  
It was too full and the lid was not closed. We can't collect excess material that won't fit inside the bin with the lid closed. You can take any extra waste to one of the Recycling Centres or put it out in the bin on the next collection day.  

Black box for kerbside recycling

Your black box may not be emptied if it contains any of these materials:  Why?
Broken glass, crockery, drinking glasses, light bulbs, pyrex, spectacles, window glass panes All of these glass materials melt at different temperatures to glass bottles and jars and cause contamination to the final melted glass. Please put them in your black bin or take them to one of the  Recycling Centres.
Margarine tubs, plastic bags, plastic food trays, polystyrene packaging, yoghurt pots These materials will be collected as part of the mixed recycling service being introduced to households in 2017. 
Food and drink cartons (Tetra Paks) These cannot currently be recycled as part of the kerbside collection. You can recycle cardboard food and drink cartons at some supermarkets in Aberdeen.   


White or blue bag for kerbside recycling

Your white or blue bag may not be emptied if it contains any of these materials:   Why?
Large pieces of cardboard or packaging




Wallpaper                                                            
Large pieces of cardboard do not fit into the side-loading vehicle and can cause the collection arm to jam. Cardboard should be torn up to fit in your recycling bag. Alternatively, you can take it to one of the Recycling Centres or Recycling Points.

Used wallpaper cannot be recycled. Unused wallpaper can be donated to charity.  
Food and drink cartons (Tetra Paks) These cannot currently be recycled as part of the kerbside collection. You can recycle cardboard food and drink cartons at some supermarket Recycling Points in Aberdeen.  
Plastic bags, plastic wrapping, polystyrene packaging These materials cannot be recycled. Please put them in your black wheelie bin.

 

Brown wheelie bin for garden waste

Your brown wheelie bin may not be emptied if it contains any of these materials or because:   Why?
General household waste or plastic of any kind These materials cannot be composted.  
Earth, hardcore, rubble, stones or turf These materials cannot be composted.  
Large branches or trees These materials are too large to be composted.  
Chemicals or liquids These materials cannot be composted.  
It was too heavy for the crew to move or for the mechanical vehicle hoist to lift.                                                Please remove some material from your bin before arranging another collection. You can take any extra waste to one of the  Recycling Centres or put it out in the bin on the next collection day. 
There was wet material stuck to the inside of the bin The crew may have emptied your bin, but left you a tag to let you know there is wet material stuck to the inside.  
It was too full and the lid was not closed. We can't collect excess material that won't fit inside the bin with the lid closed. You can take any extra waste to one of the Recycling Centres or put it out in the bin on the next collection day.  

Back to the Household Waste and Recycling home page.