How can we help you...

Content Related Links

Download Documents


     Get Adobe Reader

Related Links


Pet Shop Licences

Licence summary 

To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Eligibility Criteria 

Applicants for a pet shop licence must not be disqualified from keeping a pet shop. A fee will be payable on application.

Regulation Summary 

Application Evaluation Process 

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place.

Conditions can be attached to a licence to ensure that the above are complied with.

Will Tacit Consent Apply? 

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period

Apply online 

You will soon be able to apply for this service using the ELMS portal system supplied by the UK Government's Department for Business Innovation and Skills. Once that system is made available and has been tested, links will appear on this page.

Failed Application Redress 

Please contact Aberdeen City Council, using the details below, in the first instance.

Any person who is refused a licence can appeal to the Sheriff Court covering the area the premises is located. A Sheriff may give directions on the issue of a licence.

Licence Holder Redress 

Please contact Aberdeen City Council, using the details below, in the first instance.

Any licence holder who objects to a condition attached to a licence may appeal to the Sheriff Court covering the area the premises is located. A Sheriff may give directions on the issue of a condition.

Consumer Complaint 

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
Trade Associations 

Contacts

  • Andrew Gilchrist
    Environmental Health and Trading Standards
    Housing and Environment
    Business Hub15
    3rd Floor South
    Marischal College
    Broad Street
    Aberdeen
    AB10 1AB
    Phone: (01224) 523800
    Fax: (01224) 523887
    Email: commercial@aberdeencity.gov.uk