Noise Control

Sound is essential in our daily lives, but noise - or unwanted sound, is not and can be a source of irritation and stress to many people.  The law allows Aberdeen City Council to investigate complaints of noise from premises and to take action where a noise nuisance is found to exist. Proceedings may be taken against noise from:

• shops and commercial premises
• building sites
• industrial sites
• pubs/clubs
• stationary vehicles
• car/fire and intruder alarms etc

For further advice on noise nuisance, please contact this section on the telephone number below. 

• Telephone number: (01224) 523737

Offices are open: Monday to Friday 9am – 5pm.

To lodge a complaint regarding the above categories of noise you shall be required to give your name and address as access may be required to establish if a noise nuisance exists.  Your personal information will be kept confidential unless there is a requirement to take court action to remove any nuisance.  The investigation officer shall advise you accordingly.

If you have a problem with domestic noise (e.g. music, D.I.Y., washing machines, etc) you can contact the  Antisocial Behaviour Investigation Team (ASBIT) on 01224 523737.  This team operate a 7 day response service between the hours of 9am to 4am the following morning.  Grampian Police shall deal with complaints received on this hotline between 4am and 9am.

Alternatively, you can report Noise Complaints by using the Online Fault Reporting System.

Contacts

• Environmental Health and Trading Standards
  Housing and Environment
  Business Hub15
  3rd Floor South
  Marischal College
  Broad Street
  Aberdeen
  AB10 1AB
  Phone: 01224 523737
  Fax: 01224 647333
  Email: poll@aberdeencity.gov.uk
  
  

Frequently Asked Questions

• Can I take my own legal action against someone who is causing a disturbance through noise or smoke?
• What can I do about a car alarm or house alarm that keeps going off?
• What can I do about a neighbour's dog that barks all the time?