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Benefits and Money Advice

Do you need to talk about Benefits or Money Advice?


Contact our advice line on 03000 200 292


The Financial Inclusion Team Is a free, expert and confidential service provided by Aberdeen City Council for residents of Aberdeen City.   

Benefits Advice

Money Advice

Latest News

Universal Credit

In a crisis


Our service offers:
  • Advice and advocacy on all aspects of Social Security benefit entitlement.
  • Money, Budgeting and Debt advice
  • Help with form filling and letter writing
  • Links with a number of other advice / information centres across Aberdeen, some of them run by voluntary organisation
  • Personal Interviews can be arranged if the problem is too complex to be dealt with over the telephone. For people who are housebound or would have difficulty visiting the office, home visits can be arranged.
  • Representation at appeal tribunals
  • Specialist advice on all aspects of Social Security benefits, Council Tax, Housing Benefits and Tax Credits
  • Talks to organisations throughout Aberdeen City on Social Security benefits and Money Advice

Contact us online

Telephone us

  • Advice Line open Monday - Friday 9.00am - 5.00pm on 03000 200 292
  • Fax: 01224 523278

Visit us in person


  • Angela Kazmierczak
    Financial Inclusion Team Leader
    Business Hub 1
    Lower Ground West
    Marischal College
    Broad Street
    AB10 1AB

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