How can we help you...

Preventing homelessness - Advice and support

A woman talking to a man

Do you think you're living in unreasonable conditions and at risk of becoming homeless?

We can give you advice and support to help prevent you becoming homeless - by remaining in your current home or finding somewhere else to live. Our homelessness service is an emergency service so look at these other options and this advice and information first.

Housing Options Guide

This guide will help you find out about the many housing options available in the Aberdeen area. You can download or look at it on screen and use the links to get more information on the options available. Different personal circumstances need different solutions therefore we aim to give you information about a variety of different accommodation options available.

Getting help to prevent homelessness:

The prevention of homelessness is our top priority. Don't wait until you become homeless before you do anything about it.

Homelessness - Advice & Assistance:

If you are at risk of losing your home, can't stay where you are, or are worried that you will have to move out soon, we may be able to help you. We can help you find temporary accommodation if you need it.

Other Advice & Assistance

Below is a list of other help that might be useful:

Where to find us

  • Advice is available from the Marischal College Customer Service Centre.
  • The Out of Hours Helpline can be contacted on 01224 620610. A Standby Officer will get in touch with the caller, provide advice and assistance and arrange temporary accommodation as required. Our Out of Hours Emergency Service operates from 4.45pm to 8.30am Monday to Friday. During weekends and public holidays we provide a 24 hours service.
  • Homeless emergency information is available in English, Arabic, Bengali, Cantonese, Polish and Russian. Telephone 01224 522210 if you require leaflets in any of the above languages.

Contacts

  • Preventing homelessness - Advice and support
    Homelessness Service
    Business Hub 1
    Lower Ground West
    Marischal College
    Broad Street
    Aberdeen
    AB10 1AB
    Phone: 01224 522210
    Fax: 01224 522297
    Email: homeless@aberdeencity.gov.uk