How can we help you...

Content Related Links

Contract Cleaning

Contract cleaning of mainstream multi-storey blocks

Aberdeen City Council currently contracts out the communal cleaning of all 39 mainstream multi-storey blocks in the city and 3 low rise blocks (Fountain Grange, Wales Street and Whitehouse Street) to Orbis Protect Ltd. Orbis were awarded the contract in July 2015 for 3 years.

Orbis carry out daily, weekly and quarterly clean tasks. The contract cleaning includes shared areas of the building such as the foyer, lifts, bin rooms and stairs. For more information about the cleaning that Orbis carry out please download the cleaning specification.

The contract does not cover the areas outside individual residentís front doors; these are the responsibility of residents to clean. Any queries in relation to this should be referred to the Housing Officer for your block. Contact details can be found on the Area Housing Offices webpage.

Emergency call out service

A 24 hour call out service is available in case of emergencies such as, but not limited to:

  • Excrement
  • Vomit
  • Urine
  • Contents of refuse in internal communal area e.g. bin bag bursts
  • Hypodermic needles
  • Blood

The emergency call out service number is 03000 200 292.


If you would like to submit a compliment, complaint or simply have a question about the contract cleaning please get in touch with the Contract Manager by calling 01224 489528 or email


Back to the Living in your Council Home home page.