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Write to us

  • Revenues and Benefits
    Corporate Governance
    Business Hub 16
    Third Floor West, Marischal College
    Broad Street
    Aberdeen, AB10 1AB
    Email: counciltax@aberdeencity.gov.uk
    Fax: 01224 346700

Telephone us

  • 08456 08 09 21 or 01224 219 283 Monday to Friday 8:00am to 6:00pm

Visit us in person

Further information

Council Tax decisions

If you are not satisfied with a Council Tax decision you should put your grievance in writing marked Appeal, to the Council Tax office.  We will look at your grievance and let you know our decision as soon as we can.

If you are not satisfied with our response you can appeal to the Valuation Appeals Committee who are an independent body set up to listen to Council Tax appeals.

You may represent yourself at your appeal or you may choose to use a representative, a representative can be a Lawyer or anyone else.

You or your representative must sign your appeal and it must contain the following information:

  • Your name, address and the date.
  • The address of the property (if different).
  • The reference number shown on your Council Tax bill and the date of issue.
  • Your reasons for appealing and any proof that supports your appeal.
  • If a representative signs for you, they must also include their name and address. 

You may appeal the following:

  • Liability
  • Discounts
  • Exemptions
  • Calculations on the amount of tax (other than Council Tax Benefit/Reduction decisions)
  • Penalties

To appeal send your written appeal within 4 months of the date on which your grievance was first raised with the Council Tax office to:

  • Wayne Connell
    Revenues and Benefits Manager
    Revenues and Benefits
    Corporate Governance
    Business Hub 16
    Third Floor West, Marischal College
    Broad Street
    Aberdeen, AB10 1AB

The information provided to, and collected by, the Council for the administration of Council Tax may be used for the delivery of Council Services, where to do so is considered to be likely to enhance the efficiency and/ effectiveness with services are delivered.

The Council may check information that you provide, or that another organisation provides about you, with other information it holds. It may also get information about you from other organisations, or give information to them to check that the information is accurate, to prevent or detect crime, or to protect public funds in other ways, as allowed by law. These other organisations could include government departments, local authorities or private companies.

The Council will not release information about you to anyone outside the Council unless the law allows it to. It will use your information in line with the Data Protection Act 1998.

A list of Council Services which make use of information collected on Council Tax forms are:

  • Housing Issues eg Housing Repairs, Landlord Registration Scheme
  • Housing Benefits
  • Educational Benefits
  • Free School Meals
  • Accord Card Eligibility
  • Entitlement to Right to Buy your Council House

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