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Paying Council Tax

Your Council Tax bill shows the current method of payment, the amount of each instalment and the due date by which payment must reach us.

Each year payment of Council Tax is required to be made over 10 monthly instalments, starting in April and finishing the following January.

Payments are due on or before the 1st of each month, unless you pay by Direct Debit which is due on either the 5th, 15th, 20th, or 28th of each month.

Alternatively, you can pay in full for the year in a lump sum on or before 1st April.


Direct Debit

This is by far the easiest method of payment. Signing up for Direct Debit could not be easier. All you need to do is:

There are 4 payment dates to choose from - 5th, 15th, 20th, and 28th of the month. We will send you confirmation of the agreed payment date and amounts.

58% of Aberdeen's citizens pay their Council Tax by Direct Debit, which means that they benefit from:

  • No cheques to write
  • No payments to post
  • No more wasted time queuing to pay

Aberdeen City Council provides a guarantee of full security and makes no charge for this service.


Call 03000 200 292 where you can make payments for a range of Council Services.

Standing Order

Contact us on 03000 200 292 (lines are open Monday - Friday 8am to 6pm) and we will send you a mandate to complete and send to your bank.

Please note that for all bills issued on or after 1 April 2017 Standing Order mandates will no longer be issued. After this time you will need to contact your bank or building society directly to update the instalment amounts as detailed on that bill.

 Cash / Cheque / Credit and Debit Card

You can pay by cash / cheque or electronic payment at the following locations:

E-Billing and Self Service Facility

A Self Service Facility is available for all citizens who have Council Tax, Council Tax Reduction or Housing Benefit accounts. This provides citizens secure "round the clock" access to details held on their individual accounts.

The secure connection also allows you to set up Direct Debit payments for Council Tax or amend their details for existing Direct Debit payments (e.g. Change of Bank account details or collection date)

Once registered, you can help us to be environmentally friendly and save on paper by requesting an e-bill.

To request a pin number to be posted to you please see the Council Tax and Housing Benefits - Self Service Point page.


Issuing a Council Tax bill is the first step towards collecting the monies due to the Local Authority. The bill itemises the Council Tax charge (including Water and Waste Water charges), details any reductions, and advises how and when to pay the instalments due.

All instalments, unless paid by Direct Debit on 5th,15th, 20th or 28th of the month, are due for payment on or before the first of each month. If an instalment is not paid on or before its due date, the account is in arrears.

How is the cost of my Council Tax worked out?

The normal council tax bill is based on 50 per cent property element and 25 per cent each for two (or more) people in residence.

Your Council Tax bill is based on a banding determined by an Assessor working for Grampian Valuation Joint Board.

If you have an enquiry or wish to appeal against the valuation banding shown on your bill please contact:

If you have any questions, please do not hesitate to  Contact Us.

We may use the information you provide and also the information we collect for Council Tax purposes to help us deliver other Council services, if this would make these services more efficient or more effective.

The Council may check information that you provide, or that another organisation provides about you, with other information it holds. It may also get information about you from other organisations, or give information to them to check that the information is accurate, to prevent or detect crime, or to protect public funds , as allowed by law. These other organisations could include government departments, local authorities or private companies.

The Council will not release information about you to anyone outside the Council unless the law allows it to. It will use your information in line with the Data Protection Act 1998.

A list of Council Services which make use of information collected on Council Tax forms are:

  • Housing Issues eg Housing Repairs, Landlord Registration Scheme
  • Housing Benefits
  • Educational Benefits
  • Free School Meals
  • Accord Card Eligibility
  • Entitlement to Right to Buy your Council House
  • Parking Issues e.g. Penalty Charge Notices, Bus Lane Charge Notices

Back to the Council Tax, Housing Benefits and Council Tax Reduction home page.