Paying Council Tax
Your Council Tax bill shows the current method of payment, the amount of each instalment and the due date by which payment must reach us.
Each year payment of Council Tax is required to be made over 10 monthly instalments, starting in April and finishing the following January.
Payments are due on or before the 1st of each month, unless you pay by Direct Debit which is due on either the 5th, 15th, 20th, or 28th of each month.
Alternatively, you can pay in full for the year in a lump sum on or before 1st April.
- Pay your Council Tax online: access our secure online payment service.
This is by far the easiest method of payment. Signing up for Direct Debit could not be easier. All you need to do is:
- Register for Council Tax and Housing Benefits - Self Service Point and set it up online.
- Phone us on 08456 08 09 21 * or 01224 219 283 and we will record your details without the need to complete any paperwork.
- Download a Direct Debit Mandate Instruction.
There are 4 payment dates to choose from - 5th, 15th, 20th, and 28th of the month. We will send you confirmation of the agreed payment date and amounts.
58% of Aberdeen's citizens pay their Council Tax by Direct Debit, which means that they benefit from:
- No cheques to write
- No payments to post
- No more wasted time queuing to pay
Aberdeen City Council provides a guarantee of full security and makes no charge for this service.
Call our dedicated payment line on 08456 08 09 20 * where you can make payments for a range of Council Services. Or alternatively, our team of helpful, friendly Customer Care Assistants can accept your payment on 08456 08 09 21 * or 01224 219 283.
Contact us on 08456 08 09 21 * or 01224 219 283 and we will send you a mandate to complete and send to your bank.
* The only charge for this call will be your phone companys access charge.
Cash / Cheque / Credit and Debit Card
You can pay by cash / cheque or electronic payment at the following locations:
- Marischal College Customer Service Centre (Electronic and cheque payments only, no cash)
- Mastrick Access Point
- Woodside Access Point
- Kincorth Customer Access Point
- Any Post Office (Please allow 5 working days for payment to be credited to your account)
- Anywhere you see the Paypoint sign. (Please allow 5 working days for payment to be credited to your account). Find your nearest Paypoint.
E-Billing and Self Service Facility
A Self Service Facility is available for all citizens who have Council Tax, Council Tax Reduction or Housing Benefit accounts. This provides citizens secure "round the clock" access to details held on their individual accounts.
The secure connection also allows you to set up Direct Debit payments for Council Tax or amend their details for existing Direct Debit payments (e.g. Change of Bank account details or collection date)
Once registered, you can help us to be environmentally friendly and save on paper by requesting an e-bill.
To request a pin number to be posted to you please see the Council Tax and Housing Benefits - Self Service Point page.
Issuing a Council Tax bill is the first step towards collecting the monies due to the Local Authority. The bill itemises the Council Tax charge (including Water and Waste Water charges), details any reductions, and advises how and when to pay the instalments due.
All instalments, unless paid by Direct Debit on 5th,15th, 20th or 28th of the month, are due for payment on or before the first of each month. If an instalment is not paid on or before its due date, the account is in arrears.
- Find out more information from the Council Tax Arrears page.
How is the cost of my Council Tax worked out?
The normal council tax bill is based on 50 per cent property element and 25 per cent each for two (or more) people in residence.
Your Council Tax bill is based on a banding determined by an Assessor working for Grampian Valuation Joint Board.
If you have an enquiry or wish to appeal against the valuation banding shown on your bill please contact:
- Grampian Valuation Joint Board
Aberdeen, AB16 5GE.
Tel.:01224 66 43 60
If you have any questions, please do not hesitate to Contact Us.
The information provided to, and collected by, the Council for the administration of Council Tax may be used for the delivery of Council Services, where to do so is considered to be likely to enhance the efficiency and/ effectiveness with services are delivered.
The Council may check information that you provide, or that another organisation provides about you, with other information it holds. It may also get information about you from other organisations, or give information to them to check that the information is accurate, to prevent or detect crime, or to protect public funds in other ways, as allowed by law. These other organisations could include government departments, local authorities or private companies.
The Council will not release information about you to anyone outside the Council unless the law allows it to. It will use your information in line with the Data Protection Act 1998.
A list of Council Services which make use of information collected on Council Tax forms are:
- Housing Issues eg Housing Repairs, Landlord Registration Scheme
- Housing Benefits
- Educational Benefits
- Free School Meals
- Accord Card Eligibility
- Entitlement to Right to Buy your Council House
Back to the Council Tax, Housing Benefits and Council Tax Reduction home page.