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Housing Benefit

To qualify for Housing Benefit, you must be :

  • On a low income, whether benefits or low paid work
  •  You (and your partner) don't have more than 16,000 capital or savings, unless you are getting Pension Credit (Guarantee Credit)

Housing Benefit is a  'means tested' Benefit - different awards will be granted depending on your personal circumstances.

We will need to see evidence of all of your income and savings in order to complete the calculation. Other adults resident in the property are expected to contribute towards the Rent, therefore your Benefit may be reduced in order to accommodate this.

Home visits can be arranged for the elderly or disabled

Following the introduction of the Pension Credit on 6th October 2003, the benefit schemes are more generous for people of pensionable age. This means that more people may be eligible for Housing Benefit. If you are of pensionable age and are not in receipt of Housing benefit, now may be the time to apply.

For further information, see the Related Links section below.

Benefits Calculator

The Turn to Us Website offers help for you if you are unemployed and looking for work, on a low income, retired, bringing up children, ill, have a disability or care for someone. They have a Benefits Calculator to work out how much you could claim.

How to apply for Housing Benefit

Download copies of the relevant form/s from the links below:

Claim form for Housing Benefit and/or application for Council Tax Reduction

Change of Circumstances Form for Housing Benefit and /or Council Tax Reduction

Or report your change of circumstances online :

Change of Circumstances Form for Housing Benefit and/or Council Tax Reduction

Housing Benefit Backdating

It may be possible to backdate your claim for Housing Benefit and pay it from an earlier date if you have a good reason for not claiming on time. Please see the Council Tax Reduction and/or Housing Benefit Backdating page for more information

Housing Benefit Overpayments

You can pay back Housing Benefit Overpayments using our Housing Benefit Overpayments secure payments facility.

Information we require you to provide

If you are the claimant and payments are being made direct to you:

  1. Your Housing Benefit Reference number
  2. Your Creditor reference (this can be found on the cheque under reference number)
  3. Your National Insurance number (this is for verification only)
  4. Your bank sort code and account number

Please note that if you hold a Post Office Card Account into which your State Benefits are paid, these accounts do not accept BACS payments of Housing Benefit so details of an alternative bank/building society account should be provided.

If you do not have a bank/building society account, please contact the above telephone number or any of the offices below.

If you are the landlord and receiving direct payments of Housing Benefit:

  1. Your Creditor reference number (this can be found on the cheque under reference number or on the landlord payment schedule)
  2. Your tenants Housing Benefit Reference number (this can be found on the landlord payment schedule)
  3. Your bank sort code and account number

Local Housing Allowance


Private Housing Benefit

Aberdeen City Council has adjusted some of the dates in which the Housing Benefit payments are made for non council tenancies. Future housing benefit payments will be made on the following dates:

Period covered                                                       Date of payment

1st - 31st July 2016                                                 29th July 2016

1st - 31st August 2016                                             26th August 2016

1st - 30th September 2016                                        30th September 2016

1st - 31st October 2016                                            28th October 2016

1st - 30th November 2016                                         30th November 2016

1st - 31st December 2016                                         22nd December 2016 *

1st - 31st January 2017                                            27th January 2017

1st - 28th February                                                  24th February 2017

1st - 31st March 2017                                              31st March 2017

*Decembers payment is paid early due to the festive period.

This change has been made to meet the legislative requirement of payments being made at the end of the Housing Benefit period they relate to.

Payments of Private Housing Benefit are usually made by bank transfer (BACS). This is our preferred method of payment as it is both fast and secure because payments are made via transfer directly into your bank/building society account. This can reduce any delays that may occur with the post or waiting times for cheques to clear.

If you are currently paid by cheque and would like to have your Housing Benefit paid by BACS we will accept your bank details over the telephone. Please call our Customer Contact section on 03000 200 292(lines are open Monday to Friday 8am to 6pm ) to arrange for your Housing Benefit to be paid by this method.

Size Criteria - Social Sector

The Benefit Cap


Discretionary Housing Payments


How we use your information

The information provided to, and collected by, the Council for the administration of Housing Benefit may be used for the delivery of Council Services, where to do so is considered to be likely to enhance the efficiency and/or effectiveness with which services and delivered.

The Council may check information that you provide, or that another organisation provides about you, with other information it holds. It may also get information about you from other organisations, or give information to them to check that the information is accurate , to prevent or detect crime, or to protect public funds in government departments, local authorities or private companies.

Council Offices

If you have any further questions, please do not hesitate to Contact Us

Back to the Council Tax Reduction and Housing Benefit page.