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Housing benefit

You do not have to be receiving Social Security Benefits in order to get Housing Benefit, and / or Council Tax Benefit/Reduction. Benefits/Reductions are designed to help those on a low income with housing costs and the Council Tax payments. They are 'means tested' Benefits/Reductions - different awards will be granted depending on your personal circumstances. We will need to see evidence of all of your income and savings in order to complete the calculation. Other adults resident in the property are expected to contribute towards the Rent or Council Tax bill, therefore your Benefit/Reduction may be reduced in order to accommodate this.

Home visits can be arranged for the elderly or disabled

Note: Council Tax Benefit/Reduction is not awarded against Water and Sewerage (Waste Water) elements of the charge - so even if you are entitled to maximum benefit/reduction, there will still be an amount to pay.

Following the introduction of the Pension Credit on 6th October 2003, the benefit/reduction schemes are more generous for people of pensionable age. This means that more people may be eligible for Council Tax Benefit/Reduction and/or Housing Benefit. If you are of pensionable age and are not in receipt of one or both of these benefits/reductions, now may be the time to apply.

For further information, see the Related Links section below.

Housing Benefit Overpayments

You can pay back Housing Benefit Overpayments using our Housing Benefit Overpayments secure payments facility.

Information we require you to provide

If you are the claimant and payments are being made direct to you:

  1. Your Housing Benefit Reference number
  2. Your Creditor reference (this can be found on the cheque under reference number)
  3. Your National Insurance number (this is for verification only)
  4. Your bank sort code and account number

Please note that if you hold a Post Office Card Account into which your State Benefits are paid, these accounts do not accept BACS payments of Housing Benefit so details of an alternative bank/building society account should be provided.

If you do not have a bank/building society account, please contact the above telephone number or any of the offices below.

If you are the landlord and receiving direct payments of Housing Benefit:

  1. Your Creditor reference number (this can be found on the cheque under reference number or on the landlord payment schedule)
  2. Your tenants Housing Benefit Reference number (this can be found on the landlord payment schedule)
  3. Your bank sort code and account number

Local Housing Allowance

Size Criteria - Social Sector

The Benefit Cap

Discretionary Housing Payments

Council Offices

If you have any further questions, please do not hesitate to Contact Us

Back to the Council Tax Benefit/Reduction and Housing Benefit page.