Council Tax Benefit

The Council Tax and Benefits Section offers the services of trained staff to deal with Council Tax Benefit and Housing Benefit. Home visits can be arranged for the elderly or disabled.

You do not have to be receiving Social Security Benefits in order to get Housing Benefit, and / or Council Tax Benefit.Benefits are designed to help those on a low income with housing costs and the Council Tax payments. They are 'means tested' Benefits - different awards will be granted depending on your personal circumstances. We will need to see evidence of all of your income and savings in order to complete the calculation. Other adults resident in the property are expected to contribute towards the Rent or Council Tax bill, therefore your Benefit may be reduced in order to accommodate this.

Note: Council Tax Benefit is not awarded against Water and Sewerage (Waste Water) elements of the charge - so even if you are entitled to maximum benefit, there will still be an amount to pay.

Following the introduction of the Pension Credit on 6th October 2003, the benefit schemes are more generous for people of pensionable age. This means that more people may be eligible for Council Tax Benefit and/or Housing Benefit. If you are of pensionable age and are not in receipt of one or both of these benefits, now may be the time to apply.

Please note: If you are downloading any of the forms, they will need to be sent to the address below.

Back to the Council Tax and Benefits home page.

Contacts

• Vsit us in person:
  Customer Service Centre
  Marischal College
  Broad Street
  Aberdeen
  AB10 1AB
  
  
• Write to us:
  Revenues and Benefits
  Aberdeen City Council
  Business Hub 16
  Marischal College
  Broad Street
  Aberdeen
  AB10 1AB
  Phone: 08456 080921
  Email: counciltax@aberdeencity.gov.uk
  
  

Frequently Asked Questions

• Am I eligible to claim an extended payment for council tax or housing benefit?
• Am I eligible to claim an extended payment for council tax or housing benefit?
• Can I claim housing benefit for more than one home?
• How can I apply for an extended payment for council tax or housing benefit?
• How can I make a claim for Housing/Council Tax benefit?
• How do ensure that my housing benefit claim is correct?
• How do I apply for a Discretionary Housing Payment?
• How do the level of my savings affect my Housing and Council Tax Benefit claims?
• How does being away from home affect my housing benefit?
• How is council tax benefit paid?
• How is my Housing Benefit paid?
• I get council tax benefit, so why did I get a bill that says I owe money?
• I have lost my job and can't pay my council tax. What should I do?
• I have recently started work in a fairly low paid job. Can I still apply for Council Tax and Housing Benefits even though I don't have the amount of payslips needed to process my claim?
• I have recently started work in a fairly low paid job. Can I still apply for Council Tax and Housing Benefits even though I don't have the amount of payslips needed to process my claim?
• I received a 25% Single Person's Discount on my Council Tax until my unemployed daughter returned to live with me. I don't qualify for Benefit because my income is too high. Is there any other help available to me now that I have to pay extra?
• Is it only Council tenants that can apply for Council Tax benefit?
• Should I continue to pay my rent and council tax whilst I await a decision on my application for Housing Benefit/Council Tax Benefit?
• What effect does having a non-dependant living with me have on my council tax and housing benefits?
• What happens if I am paid too much benefit?
• What is a 'change in circumstances'?
• What is a 'non-dependant'?
• What is an extended council tax or housing benefit payment?
• What is an extended council tax or housing benefit payment?
• What is the 'applicable amount'?
• What savings do you consider when looking at my application for Housing and Council Tax Benefit?
• What will I receive if I qualify for an extended payment on my council tax or housing benefit?
• What will I receive if I qualify for an extended payment on my council tax or housing benefit?
• When are Housing Benefit and Council Tax Benefit awarded from?
• Who cannot claim housing or council tax benefit?