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Festive Opening Hours

Aberdeen City Council is closed between 5pm on Friday 23rd December and 8.30am on Wednesday 4th January,
however the services listed below are available on Wednesday 28th and Thursday 29th December either at Marischal College or by phone. 
All other services including the switchboard will be closed on these dates.

A limited service for Registrars and the Bereavement Service will also be available on 27th Dec, 30th Dec and 3rd Jan.

Online facilities are available as normal on the links: Pay ItBook ItCheck ItReport It and Apply For It.

 

Service How   Where  Date  Time Emergency Out of Hours
Accord Card In person Marischal College

28Dec

29Dec

9am-4pm

9am-4pm

Adult Social Care In person Marischal College

28Dec


29Dec

9am-12pm &
1pm-4pm

9am-12pm &
1pm-4pm

01224 693936
Bereavement Services In person Marischal College

27Dec

28Dec

29Dec

30Dec

03Jan

9am-12pm

9am-4pm

9am-4pm

9am-12pm*

9am-12pm*

Council Tax

In person

 

By phone 

Marischal College

 

03000 200 292

28Dec

29Dec

28Dec

29Dec

9am-4pm

9am-4pm

9am-4pm

9am-4pm

Crisis Grants and
Community Care Grants

In person

 

By phone

Marischal College

 

0800 030 4713

28Dec

29Dec

28Dec

29Dec

9am-4pm

9am-4pm

9am-4pm

9am-3pm

Environmental Health By phone 03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

03000 200 292
Financial Inclusion
(Benefits & Money Advice)
In person Marischal College

28Dec

29Dec

9am-4pm

9am-4pm

Grounds Maintenance/Parks By phone 03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

Homecheck By phone 03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

Housing Access / Advice

In person



By phone

 

Marischal College



03000 200 292

28Dec

29Dec

28Dec

29Dec

9am-4pm

9am-4pm

9am-4pm

9am-4pm

Homelessness OOH

01224 620610

 

 Housing Benefit

In person

 

By phone

Marischal College

 

03000 200 292

 

28Dec

29Dec

28Dec

29Dec

9am-4pm

9am-4pm

9am-4pm

9am-4pm

Housing Repairs By phone 03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

03000 200 292
Housing Support In person Marischal College

28Dec

29Dec

9am-4pm

9am-4pm

Parking Permits

In person

 

By phone

Marischal College

 

03000 200 292

28Dec

29Dec

28Dec

29Dec

9am-4pm

9am-4pm

9am-4pm

9am-4pm

 Registrars In person Marischal College

27Dec

28Dec

29Dec

30Dec

03Jan

9am-12pm

9am-4pm

9am-4pm

9am-12pm

9am-12pm

 Roads and Street Lighting By phone   03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

03000 200 292
Trading Standards By phone 03000 200 292

28Dec

29Dec

8am-6pm

8am-6pm

 

Waste/recycling/street cleaning By phone 03000 200 292

28Dec

29Dec 

8am-6pm

8am-6pm

 

 *Burials and cremations only  

 

Customer Access Point opening times vary, please click on the link below to find the opening times.

 

Waste and Recycling

For details of waste and recycling over the festive period visit: http://www.aberdeencity.gov.uk/waste/waste_recycling/waste_christmas_collections.asp

Libraries

For details of Library opening hours over the festive period visit:
http://www.aberdeencity.gov.uk/Library_Service/Events/lib_news.asp.

Adult Social Care and Children's Social Work Services

For details of Social Services during the festive period visit:

http://news.aberdeencity.gov.uk/childrens-social-services-christmas-arrangements-announced/

Other

The Regional Communication Centre (for community alarm) will be open throughout the festive period operating 24/7.

Automated payments can be made at any time of the day on 03000 200292.

 

Back to the Contact Us page. Back to Marischal College Customer Service Centre for normal opening hours and additional contact information.