Contact us by telephone
If you wish to contact us by telephone, you can do so by choosing the number for the service you require from the list below.
Calls from a BT line are charged at your calling plans standard network rate. Mobile and other providers charges may vary.
General Enquiries
- 01224 52 20 00
or
08456 08 09 10
Accord Card Scheme
- 08453 45 27 89 - Monday to Friday: 9am to 5pm (voice mail service outwith these hours)
or
01224 34 68 34 - Monday to Friday: 9am to 5pm (voice mail service outwith these hours)
Anti-Social Behaviour
- 08456 06 65 48 - Monday to Sunday: 9am to 4am
Benefits Advice
- 01224 52 27 09 - Monday to Friday: 9am to 5pm
Bereavement Services (Burials & Cremations)
- 01224 52 24 85 - Monday to Friday: 8:30am to 5pm
Consumer Direct
- 08454 04 05 06 - Monday to Friday: 8am to 6:30pm. Saturday: 9am to 1pm
Council Tax & Housing/Council Tax Benefits
- 01224 21 92 83 - Monday to Friday: 8am to 6pm
or
08456 08 09 21 - Monday to Friday: 8am to 6pm
Crisis Grant and Community Care Grant Application Line
- 0800 03 04 713 - Monday to Friday: 8am to 6pm (available from 1 April 2013)
Debt Counselling
- 01224 52 37 38 - Monday to Friday: 9am to 5pm
Environmental Health/Trading Standards
- 01224 52 37 37 - Monday to Friday: 9am to 5pm
Environmental Services (including Grounds, Roads & Streetlighting)
- 01224 21 92 81
or
08456 08 09 19
Housing Repairs
- 01224 21 92 82
or
08456 08 09 29
Payment Line
- 08456 08 09 20 - 24 hour helpline
Parking Permit Enquiries
- 01224 21 92 84
Registrar of Births, Deaths & Marriages
- 01224 52 26 16 - Monday to Thursday: 9:15am to 4:45pm. Friday: 9:15am to 4:30pm.
Social Work Services
- Duty Team: 01224 76 52 20
Welfare Rights Team: 01224 52 32 03
Out of Hours Team: 01224 69 39 36
Trees
- 01224 219281 / 08456080919
Waste Aware
- 01224 21 92 81
or
08456 08 09 19
Minicom
If you are deaf or have a hearing impairment you can still communicate with the Council's central office at Marischal College. Staff will be pleased to pass your message to the appropriate service/s. Minicom is available by calling 01224 52 23 81 between 8:30am and 5pm.
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