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Contact us by telephone

Include 01224 Dialling Code When Calling from a Landline.
From 1 October 2014, people in Aberdeen will need to include the area code whenever they dial a local number from a landline – in the same way people currently do when calling from mobile phones.

0845 Numbers

*The only charge for this call will be your phone company's access charge

If you wish to contact us by telephone, you can do so by choosing the number for the service you require from the list below. Calls from a BT line are charged at your calling plans standard network rate. Mobile and other providers charges may vary.


General Enquiries

  • *08456 080910 - Monday to Friday: 8:30am to 5pm
    or
  • 01224 522000 (8:30am - 5pm Mon - Fri)

Accord Card Scheme

  • *08453 45 27 89 - Monday to Friday: 9am to 5pm (voice mail service outwith these hours)
    or
  • 01224 34 68 34 - Monday to Friday: 9am to 5pm (voice mail service outwith these hours)

Anti-Social Behaviour

  • *08456 06 65 48 - Monday to Sunday: 9am to 4am

Benefits and Money Advice

  • 01224 52 27 09 - Monday to Friday: 8:30am to 5pm


Bereavement Services (Burials & Cremations)

  • 01224 52 24 85 - Monday to Friday: 8:30am to 5pm

Citizens Advice Consumer Helpline

  •    03454 04 05 06 Monday to Friday 09:00 – 17:00

Council Tax & Housing/Council Tax Benefits

  • 01224 21 92 83 - Monday to Friday: 8am to 6pm
    or
    *08456 08 09 21 - Monday to Friday: 8am to 6pm

Crisis Grant and Community Care Grant Application Line

  • 0800 03 04 713 - Monday to Friday: 8am to 6pm

Environmental Health/Trading Standards

  • 01224 52 37 37 - Monday to Friday: 9am to 5pm

Environmental Services (including Grounds, Roads & Streetlighting)

  • 01224 21 92 81 - Monday to Friday: 8am to 6pm
    or
    *08456 08 09 19 - Monday to Friday: 8am to 6pm

Housing Repairs

  • 01224 21 92 82 - office hours: Monday - Friday 8am-6pm
    or
    *08456 08 09 29 - use this number for any hours outwith standard office hours as indicated above

Payment Line

  • *08456 08 09 20 - 24 hour helpline

Parking Permit Enquiries

  • 01224 21 92 84 - Monday to Friday: 8am to 6pm

Registrar of Births, Deaths & Marriages

  • 01224 52 26 16 - Monday to Thursday: 9:15am to 4:45pm. Friday: 9:15am to 4:30pm.

Social Work Services

  • Duty Team: 0800 7315520
    Welfare Rights Team: 01224 52 32 03
    Out of Hours Team: 0800 9176379

Trees

  • 01224 219281 - Monday to Friday: 8am to 6pm
    or
    *08456 08 09 19  - Monday to Friday: 8am to 6pm

Waste Aware

  • 01224 21 92 81 - Monday to Friday: 8am to 6pm
    or
    *08456 08 09 19 - Monday to Friday: 8am to 6pm

Minicom

If you are deaf or have a hearing impairment you can still communicate with the Council's central office at Marischal College. Staff will be pleased to pass your message to the appropriate service/s. Minicom is available by calling 01224 52 23 81 between 8:30am and 5pm.

Back to the Contact Us page.