Contact us by telephone
If you wish to contact us by telephone, you can do so by choosing the number for the service you require from the list below.
Calls from a BT line are charged at your calling plans standard network rate. Mobile and other providers charges may vary.
General Enquiries
01224 522000
or
08456 080910
Accord Card Scheme
08453 452789 - Monday to Friday: 9am to 5pm (voice mail service outwith these hours
Anti-Social Behaviour
08456 066548 - Monday to Sunday: 9am to 4am
Payment Line
08456 080920 - 24 hour helpline
Benefits Advice
01224 522709 - Monday to Friday: 9am to 5pm
Bereavement Services (Burials & Cremations)
01224 522485 - Monday to Friday: 8:30am to 5pm
Consumer Direct
08454 040506 - Monday to Friday: 8am to 6:30pm. Saturday: 9am to 1pm
Council Tax & Housing/Council Tax Benefits
01224 219283 - Monday to Friday: 8am to 6pm
or
08456 08 09 21 - Monday to Friday: 8am to 6pm
Debt Counselling
01224 523738 - Monday to Friday: 9am to 5pm
Environmental Health/Trading Standards
01224 523737 - Monday to Friday: 9am to 5pm
Environmental Services (including Grounds, Roads & Streetlighting)
01224 219281
or
08456 080919
Housing Repairs
01224 219282
or
08456 080929
Registrar of Births, Deaths & Marriages
01224 522616 - Monday to Thursday: 9:15am to 4:45pm. Friday: 9:15am to 4:30pm.
Social Work Services
Duty Team: 01224 765220
Welfare Rights Team: 01224 523203
Out of Hours Team: 01224 693936
Waste Aware
08456 080919
If you are deaf or have a hearing impairment you can still communicate with the Council's central office at Marischal College. Staff will be pleased to pass your message to the appropriate service/s. Minicom is available by calling 01224 522381 between 8:30am 5pm.
Back to the Contact Us page.