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Contact Aberdeen City Council

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Reporting problems and faults

If you wish to arrange repairs to your council house, or want to report faults with street lighting, road surfaces or footpaths, or to report environmental issues, please use our Online Fault Reporting.

Using these on-line services will ensure that your concerns are directed straight to the officers who deal with these issues. Otherwise, please use the form below.

Media Contacts

Aberdeen City Council Media Team

  • Karen Allan – 01224 522099
  • Stella Evans – 01224 522072
  • David McKay – 01224 522009
  • Kate O'Neill – 01224 522221

Head of Communications and Promotion

  • Takki Sulaiman – 01224 522615

External and Internal Communications Manager

  • Paul Gilfeather – 01224 523318

The media office operates between 9am and 5pm. We have an out of hours' service for urgent media enquiries.

Media team out of office hours number: 07825 546396

Complaints Procedure

Customer Service Standards

What to do if you can't find what you're looking for

Are you looking for information about Aberdeen City Council and can't find it on this site?

Please try our A to Z of Services or our search facility.

Other useful links

If you are looking for information about people or addresses in Aberdeen, here are some links to useful site where you can find: