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Product Safety

It is an offence for a supplier to sell you goods - whether new or second-hand - unless they are safe. But this does not apply to antiques or to goods needing repair or reconditioning, provided you were clearly informed of this fact.

If new goods turn out to be unsafe, you may have a legal claim against the manufacturer.

If you believe you have bought unsafe goods, you should use the contacts listed below.

Back to the Trading Standards home page.