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It is an offence for a supplier to sell you goods - whether new or second-hand - unless they are safe. But this does not apply to antiques or to goods needing repair or reconditioning, provided you were clearly informed of this fact.
If new goods turn out to be unsafe, you may have a legal claim against the manufacturer.
If you believe you have bought unsafe goods, you should use the contacts listed below.
Back to the Trading Standards home page.
- Duty Officer
Business Hub 15
Level 3 South
Phone: 03000 200 292
Fax: 01224 523887