Feedback, Complaints and Comments
Are you looking for information about Aberdeen or the Council and can't find it on the site? Have you tried our search facility at the top of the page?
Useful links
Here are some links to useful sites where you can find Phone Numbers, Postcodes and Street Maps.
Reporting problems and faults
If you wish to arrange repairs to your council house, please use our
Housing Repairs Service.
If you want to report faults with Street Lighting, Road Surfaces or Footpaths,
or to report environmental issues, please use our Fault
Reporting Service.
Using these on-line services will ensure that your concerns are directed straight to the officers who deal with these issues.
Otherwise, please use the form below.
Giving other feedback
If these links didn't help, or you want to make a comment, please select
from the list below the category that most closely matches your topic,
write your comment or question and send it to us. If you want a reply,
you must include your email address or some other way of contacting you.
In most, but not all, cases your form will be sent to a Council employee.
Where an enquiry goes to a member of Council staff, you can expect a response
within 5 working days. Read more about our promise
to you.
If you are using the form to make a complaint, you may wish to read more about the Council's complaints procedure. If you would rather telephone us or write to us please go to the foot of this page.
The Council also has a comments card, 'Absolute Customer Commitment', available from Council offices and venues, including libraries. It incorporates a tear-off-and-return form - freepost, so you don't need a stamp - for you to provide comments on Council services or actions.
