EXPLORE ABERDEEN

Additional Circulation


 
ABERDEEN
CITY COUNCIL


To: Councillor John Stewart, Convener; Depute Provost John West; and Councillors Adam, Cooney, Corall, Dunbar, Fletcher, Graham, Leslie, Malone, Milne, Penny, Kevin Stewart, Kirsty West and Young.
                      


                Town House,
        ABERDEEN, 25th April, 2008


CONTINUOUS IMPROVEMENT COMMITTEE

The Members of the CONTINUOUS IMPROVEMENT COMMITTEE are requested to meet here in the Town House on TUESDAY, 6th MAY, 2008 at 2.00pm. 


          RODERICK MACBEATH
   HEAD OF DEMOCRATIC SERVICES


B U S I N E S S


MINUTES AND COMMITTEE BUSINESS

* 1.1  Minute of Previous Meeting of 11th March 2008

* 1.2 Committee Business Statement

* 1.3 Motions List


MOTIONS

2.1 Notice of Motion by Councillor Wisely, referred by Council on 9th April 2008

“That the Continuous Improvement Committee, in light of growing representation from constituents about difficulties encountered with accessing Council services, review this situation and clarify and quantify the number of services where this concern may arise.”

 2.2 Notice of Motion by Councillor Wisely, referred by Council on 9th April 2008

  “That the Head of Performance Management and Quality Assurance undertake a full review of the festive refuse collection arrangements in place for 2007 and report its findings for improvement to the Continuous Improvement Committee. That meantime the call centre staff are told of this review and that workforce managers are consulted and informed of the conclusions.”

 2.3 Notice of Motion by Councillor Farquharson, referred by Council on 9th April 2008

  “The Council is requested to approve amendments to Standing Order 47 in respect of the appointment of officers. The changes are minor in format but are intended to aid the decision making process and democratic involvement of members in the short list part of the recruitment process.”

*  Amendments proposed by Councillor Farquharson (in bold text)


PERFORMANCE MANAGEMENT

* 3.1 Continuous Improvement Service Performance Report - Report by Corporate Director for Continuous Improvement

* 3.2 Reporting Housing Performance Measures - Report by Head of Performance Management and Quality Assurance

* 3.3 Neighbourhood Services (South Area) Service Plan - Report by Corporate Director for Neighbourhood Services (South Area)


GENERAL BUSINESS

* 4.1 Corporate Governance - Report by Head of Service, Office of Chief Executive

* 4.2 Continuous Improvement Service Morale and Motivation - Report by Corporate Director for Continuous Improvement

* 4.3 Media Monitoring - Report by Corporate Director for Continuous Improvement

* 4.4 Blackberry Managed Support Services - Report by Head of Service Design and Development

 4.5 Transformation Programme Monitoring - Report by Head of Service Design and Development (to follow)

* 4.6 Efficiency and Performance of Real Time Passenger Information System - Report by Head of Shelter and Environment, Neighbourhood Services (South Area)

 4.7 Performance Review of the Community Equipment and Adaptations Service Audit Update - Report by Head of Planning and Policy for Services to Adults (to follow)

* 4.8 Internal Audit Procedure - Report by Corporate Director for Continuous Improvement

* 4.9 Priorities and Risks Framework - Report by Henderson Loggie

* 4.10 Statutory Performance Indicators Planning - Report by Henderson Loggie

* 4.11 Audit Progress Report 2007/08 - Report by Henderson Loggie


BUSINESS THE COMMITTEE MAY WISH TO CONSIDER IN CONFIDENCE

* 5.1 Property Lease Termination - Follow-up Report - Report by Corporate Director for Resources Management

* 5.2 Internal Audit Reports Issued - Report by Internal Audit Manager

* 5.3 Implementation of Internal Audit Recommendations - Report by Internal Audit Manager 

* 5.4 Physical Verification of Implementation of Internal Audit Recommendations - Report by Internal Audit Manager    

 5.5 Matters Under Investigation - Oral Report by Head of Performance Management and Quality Assurance

 

*  circulated herewith

 

Should you require any further information about this agenda, please contact Martyn Orchard on (52)3097, or by email to morchard@aberdeencity.gov.uk, or Karen Riddoch on (52)2723, or to kariddoch@aberdeencity.gov.uk.