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Mastrick Access Point

Mastrick Access Point is located within the Council housing office on Spey Road.

Local residents no longer need to travel into the city centre to gain access to a wide range of services. Instead they can get services delivered face-to-face in their local area.

To assist you at the Customer Access Point is our friendly team of trained Customer Service Advisers, who will be happy to help you with your enquiry. We also have Welfare Rights Advisors and Housing Assistants who can help you with housing issues in your area.

SCARF Advisors are also at Mastrick Access Point every 2nd Monday of the month from 10am to 12pm.

By bringing together a range of services and information under one roof in a location convenient for customers means that services are brought to the customer rather than the customer having to work out which building they need to visit.

If you have a comment or suggestion to make about a service you would like to see delivered at Woodside Access Point, please contact any of the team of Customer Service Advisers.

If we can't help you, we will put you in touch with someone who can.

Opening Hours

  • Monday: 8:30am – 5:00pm
  • Tuesday: 8:30am - 5:00pm
  • Wednesday: 10:30am - 5:00pm
  • Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 5:00pm

Christmas and New Year Opening Hours

  • We will close at 4:00pm on Wedneday 24th December and open again for business at 8:30am on Monday 5th January.
  • Please note: we are unable to accept any payments after 3:00pm on 24th December until 8:30am on 5th January.

Back to the Customer Access Points home page.

Contacts

  • Mastrick Customer Access Point
    Spey Road
    Aberdeen
    AB16 6SH