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Marischal College Customer Service Centre

Marischal College Customer Service Centre The Customer Service Centre - based in the main entrance to Marischal College on Broad Street - aims to provide the public with friendly and easy access to a wide range of Council services and information.

As well as the range of services previously provided by The Point.

Opening Hours

  • Monday to Friday: 8:30am - 5:00pm
  • Saturday - Closed
  • Sunday - Closed

During these hours, our team of Customer Service Advisers and Service Specialists are available to assist you. You are also able to access Council services online.

Public Holiday

Please note that there are some changes to our normal opening hours on May Day bank holiday the 4th of May as our offices are closed. You can still report Housing Repairs or Environmental issues including Roads and Street Lighting on the relevant numbers below.

Contact us by phone

The Customer Contact Centre is available Monday to Friday from 8:00am - 6:00pm to answer your enquiries regarding

Council Tax / Housing Benefit

  • 01224 21 92 83


  • 08456 08 09 21

Environmental Services (including Grounds, Roads, Trees & Street lighting)

  • 01224 21 92 82


  • 08456 08 09 19

Housing repairs

  • 01224 21 92 82


  • 08456 08 09 29

Parking Permit Enquiries

  • 01224 21 92 84

Contact details

  • Marischal College Customer Service Centre
    Ground Floor
    Marischal College
    Broad Street
    AB10 1AB

Back to the Customer Access Points home page.