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Marischal College Customer Service Centre

Marischal College Customer Service Centre The Customer Service Centre - based in the main entrance to Marischal College on Broad Street - aims to provide the public with friendly and easy access to a wide range of Council services and information.

As well as the range of services previously provided by The Point.

Opening Hours

  • Monday to Friday: 8:30am - 5:00pm
  • Saturday - Closed
  • Sunday - Closed

During these hours, our team of Customer Service Advisers and Service Specialists are available to assist you. You are also able to access Council services online.

Contact details

  • Marischal College Customer Service Centre
    Ground Floor
    Marischal College
    Broad Street
    Aberdeen
    AB10 1AB
    Email: csc@aberdeencity.gov.uk

Contact us by phone

The Customer Contact Centre is available Monday to Friday from 8:00am - 6:00pm to answer your enquiries regarding

Council Tax / Housing Benefit

  • 01224 21 92 83

       or

  • 08456 08 09 21

Environmental Services (including Grounds, Roads, Trees & Street lighting)

  • 01224 21 92 82

       or

  • 08456 08 09 19

Housing repairs

  • 01224 21 92 82

       or

  • 08456 08 09 29

Parking Permit Enquiries

  • 01224 21 92 84

Back to the Customer Access Points home page.