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Marischal College Customer Service Centre

Marischal College Customer Service Centre The Customer Service Centre - based in the main entrance to Marischal College on Broad Street - aims to provide the public with friendly and easy access to a wide range of Council services and information.

As well as the range of services previously provided by The Point.

Opening Hours

  • Monday to Friday: 8:30am - 5:00pm
  • Saturday - Closed
  • Sunday - Closed

During these hours, our team of Customer Service Advisers and Service Specialists are available to assist you. You are also able to access Council services online.

The  Customer Contact Centre will be open as normal on the Easter And May Holidays.

Contact details

  • Marischal College Customer Service Centre
    Ground Floor
    Marischal College
    Broad Street
    Aberdeen
    AB10 1AB
    Email: csc@aberdeencity.gov.uk

Contact us by phone

The Customer Contact Centre is available Monday to Friday from 8:00am - 6:00pm to answer your enquiries regarding

Council Tax / Housing Benefit

  • 01224 21 92 83

       or

  • 08456 08 09 21

Environmental Services (including Grounds, Roads, Trees & Street lighting)

  • 01224 21 92 82

       or

  • 08456 08 09 19

Housing repairs

  • 01224 21 92 82

       or

  • 08456 08 09 29

Parking Permit Enquiries

  • 01224 21 92 84

Back to the Customer Access Points home page.