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Marischal College Customer Service Centre

Marischal College Customer Service Centre











The Customer Service Centre - based in the main entrance to Marischal College on Broad Street - aims to provide the public with friendly and easy access to a wide range of Council services and information.

Public Holiday

The Customer Service Centre will be closed for business on Monday 2nd May and reopen at 08:30am on Tuesday 3rd May.

The Contact Centre will be open on Monday 2nd May from 8:00am - 6:00pm to answer Housing Repair and Environmental enquiries only. Normal services will resume on Tuesday 3rd May.

Opening Hours

  • Monday to Friday: 8:30am - 5:00pm
  • Saturday - Closed
  • Sunday - Closed

During these hours, our team of Customer Service Advisers and Service Specialists are available to assist you. You are also able to access Council services online.

Contact us by phone

Our team of Customer Service Advisors are available to assist with any enquiries regarding:

  • Council Tax / Housing Benefit
  • Environmental Services (including Grounds, Roads, Trees & Street lighting)
  • Housing repairs
  • Parking Permit Enquiries

Opening Hours

  • Monday to Friday: 8:00am - 6:00pm
  • Call: 03000 200 292

Contact details

  • Marischal College Customer Service Centre
    Ground Floor
    Marischal College
    Broad Street
    AB10 1AB

Back to the Customer Access Points home page.

*03000 numbers are free to call in you have 'free minutes' included in your mobile call plan. Calls from BT landlines will be charged at the local call rate of 10.24p per minute (the same as 01224s).