EXPLORE ABERDEEN

City Wardens

Working with you to improve Aberdeen City

The City Wardens will help improve local communities by working with partners and local people living in Aberdeen City.

Our City Vision

Our vision is a city which is vibrant, dynamic, forward looking - an even better place to live and work, where people can expect high-quality services that meet their needs.

Our Mission Statement

Our mission is to provide an excellent, customer focussed, visible and accessible service to help ensure safety, cleanliness and a free flow of traffic in our communities.

Our Objectives

  • 1. To achieve high standards of customer care and satisfaction.
  • 2. To improve cleanliness, making effective use of enforcement powers when appropriate.
  • 3. To enforce parking regulations to ensure the free flow of traffic and improve road safety.
  • 4. To reduce antisocial behaviour, crime and the fear of crime.
  • 5. To work in partnership with our communities and partner agencies.
  • 6. To maintain a high profile within our communities.

Our Values

City Wardens are people of integrity who:

  • 1. Listen and find out what our communities need and expect.
  • 2. Do what we say we are going to do.
  • 3. Take responsibility for solving problems.
  • 4. Earn trust and respect.
  • 5. Ensure our service is accessible to all.
  • 6. Are accountable to our communities for our performance.

Role

Picture of City WardensThe role of City Warden is to provide a flexible service, working at the grass roots level and responding to the needs of the community across Aberdeen.

City Wardens are specially trained and uniformed, approachable, responsive and contactable.   They provide a highly visible, reassuring presence and tackle problems that matter to most local people.

The Wardens duties will cover a wide range of issues including; litter, graffiti, fly-posting, nuisance parking, leaflet distribution, dog fouling and bins on streets. They will also observe and report any other issues relating to Aberdeen City.  
 
The wardens will develop links with communities and other local services. They will be briefed daily to ensure they patrol specific areas and problems. The City Wardens will be approachable and informative to the local community and visitors alike.

City Wardens Frequently Asked Questions

What is a City Warden?

  • City Wardens incorporate the former separate roles and services of Environmental Wardens, Community Wardens and Parking Enforcement Officers.  City Wardens are here to make your neighbourhood a safer and cleaner place. We want to work with the public to deal with the things that matter to you in your community.

How can I recognise a City Warden?

  • While on duty, City Wardens wear a uniform consisting of a high visibility black and yellow jacket. The jacket has the words 'City Warden' or 'Senior City Warden' prominently displayed on the back and the City Warden logo on the front. In summer their shirt epaulettes will say City Warden and their ties carry the logo too. Their hats are very distinctive too as they have blue and white checked bands.

City Warden's jacket

 

 

 

 

 

 

How many wardens do we have?

  • There will be 74 City Wardens in Aberdeen. This means that there will be more Wardens patrolling in more areas in the city.

What authority do City Wardens have?

  • The City Wardens use their enforcement powers when appropriate and take immediate action on such issues including littering and rogue parking.

Does the City Warden scheme cover all areas of Aberdeen?

  • City Wardens patrol all areas of the city.

What times do Wardens work?

  • City Wardens will be patrolling from 7am - 10.30pm 7 days a week. Additionally the Wardens will work outside these hours to deal with any relevant issues.

Contact(s)