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Council duo praised for outstanding commitment to tenant participation in Aberdeen


Two Aberdeen City Council workers have triumphed again in a national competition recognising the vital service they provide to council housing tenants.

Tenant and community engagement officers Carol Hannaford and Caroline Souter picked up one of the top prizes at the Tenant Participation Advisory Service's (TPAS) award ceremony at the TPAS annual conference at Crieff Hydro on Friday [27 October].

They collected the tenant participation champion of the year award for their work to involve tenants and residents in Aberdeen City Council's housing service.

It follows on from their success at last year's TPAS awards where they received certificates of excellence for their outstanding tenant participation work.

The prestigious award was judged by representatives from the Scottish Government, the Chartered Institute of Housing and members of TPAS.

Aberdeen City Council's tenant participation team strives to:

Listen to the concerns and views of tenants;

Provide information and training for tenants to get more involved;

Give practical guidance and support;

Increase and develop tenant participation.

Aberdeen City Council Head of Housing and Community Safety, Donald Urquhart said: "Aberdeen City Council places great store in tenant participation.

"Carol and Caroline have worked tirelessly to implement new ways of involvement, particularly around the implementation of the new Scottish Social Housing Charter.

"In addition they have both given presentations throughout the country regarding Aberdeen City Council's approach to tenant participation. They fully deserve this recognition."