Complaints to the Care Commission
All fostering and family placement services are registered with a national body known as the Care Commission. It is possible for members of the public to make a complaint directly to the Care Commission relating to any of the services they regulate.
Complaints should be made to the Commission's office in Aberdeen (which is the headquarters and the regional office). There is a special complaints line 0845 6030890. It is likely that the commission will ask people to use local complaints procedures before they proceed with a detailed investigation.
Scottish Commission for the Regulation of Care (The Care Commission):
- Aberdeen (Regional Office)
Address: Johnstone House,
Rose Street
Aberdeen
AB10 1UD
Telephone: 01224 793870
Lo-call: 0845 600 8332
- Headquarters
Compass House
11 Riverside Drive
DUNDEE
DD1 4NY
Tel: 01382 207100
Fax: 01382 207289
Local: 0845 603 0890
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