EXPLORE ABERDEEN

Council Tax and Housing Benefit Fraud

Details

The Benefit Investigation Team are responsible for the prevention and detection of Housing and Council Tax benefit fraud and are based in St. Nicholas House.

The team of professionally trained investigators are empowered to obtain information from financial institutions such as credit card companies and banks as well as Government Departments and other Local Authorities.  Information can also be sourced from employers, utility companies and Internet providers to name a few.  It is an offence if a data holder refuses to supply information or if they obstruct an authorised investigator in the course of their duties.

Other investigative tools used to obtain information include surveillance, computer data matches (including National Fraud Initiative), joint working with the Department for Work and Pensions and Her Majesty’s Revenue and Customs.

Investigations can take months to complete depending on their complexity. In each case where fraud has been established the overpaid benefit will be recovered and a sanction can be imposed on the claimant. 

The range of sanctions available:

  • Administrative Caution
  • Administrative Penalty
  • Refer case to Procurator Fiscal

The Proceeds of Crime Act will be used to recover assets in suitable cases.

Aberdeen City Council is committed to preventing and detecting fraud but your help is also needed.  If you have a suspicion that someone is committing benefit fraud against the Council please contact the investigation team on 01224 523526

How to refer cases to the Benefit Investigation Team

Referrals will be accepted by e-mail, letter, telephone call or by accessing the link on the right.

Please be assured that any information you provide will be treated as strictly confidential and at no time will it be divulged to the benefit recipient.  There are provisions contained in the Data Protection Act 1998 that allow us to restrict the information we supply if the benefit claimant submits a subject access request.

Back to the Council Tax and Benefits home page.

Contact(s)

  • Council Tax and Benefits
    Fraud Investigation
    Phone: 01224 523526
    Email: benefitfraud@aberdeencity.gov.uk
    Customer Relation Management (CRM)
    Continuous Improvement
    St. Nicholas House
    Aberdeen

Frequently Asked Question(s)