EXPLORE ABERDEEN

Can you ask an independent body to investigate your complaint

We will make every effort to resolve any problems. However, on the rare occasions when people remain dissatisfied they can ask the Scottish Public Services Ombudsman to look into the matter.

You can contact the Scottish Public Services Ombudsman on the details below;

  • Scottish Public Services Ombudsman
    4 Melville Street
    EDINBURGH
    EH3 7NS
    Tel: 0800 377 7330
    Fax: 0800 377 7331
    Text: 0790 049 4372
    Email: ask@spso.org.uk
    Web: www.spso.org.uk

  • SPSO
    Freepost EH641
    Edinburgh
    EH3 OBR

You can visit the Public Services Ombudsman website for more information.  Please note that the Ombudsman will not normally consider a complaint that is over 12 months old.

Back to the Corporate Complaints Procedure home page.