Business Rates
Details
Aberdeen City Council deals with the administration and collection of Rates for all business properties in the Aberdeen area. The Business Rates Team, located at the A.E.C.C., can help you with any Rates enquiry and offer advice in connection with the various reliefs and reductions available:
- Payment enquiries for individual Rates accounts
- Property enquiries including Rateable Values and rates payable
- Empty property relief
- Disabled Persons relief
- Small Business Relief
- Charitable Relief
- Sports Club Relief
- Exemption from Rates for places of worship
- Advice about payment of arrears of rates.
We can also give you details of other Council Services dealing with property related issues, together with contact details of other Scottish Local Authorities and the Grampian Assessor.
Enquiries can be dealt with on the telephone or by e-mail (see contact details below).
Our office hours for telephone enquiries are Monday to Friday 08.45 to 16.45.
Enquiries in person are by appointment only. Please contact us on the telephone number below for further details.
Contact(s)
- Business Rates
Phone: 01224 814884
Fax: 01224 814877
Email: businessrates@aberdeencity.gov.uk
Aberdeen City Council
Customer Relations Management
Continuous Improvement Service
3rd Floor, Balgownie One
Conference Way
Aberdeen AB23 8AQ
Frequently Asked Question(s)
- Can I get a reduction if my property is vacant?
- Can I get any other reductions?
- Do registered charities qualify for any type of rates relief?
- How can I pay my rates?
- How is the charge calculated?
- How is the Rateable Value determined?
- How should I notify the Council if my circumstances change?
- I am a small business. Is there any non-domestic rate relief available?
- I am having difficulty paying my rates. What can I do?
- I think that my Rateable Value is too high. How can I appeal against it?
- What happens if I don’t pay my rates?
- What is the small business bonus scheme?
- What should I do if the charge is incorrect?
- When can I pay my rates?
- Where can I find out the rateable values of any property?
- Who can I contact to discuss my rates?
- Who is responsible for paying rates?
- Why do I pay rates?

